Updated: June 2026

Live123 Privacy Policy

Your privacy is our priority. This document clearly explains how live123 collects, uses, and protects each user's personal information.

This Privacy Policy outlines the data collection and processing practices of live123 ("Platform", "we"). By registering or using our platform, you agree that your personal information will be handled in accordance with the practices stated here. We encourage you to read this document carefully before using live123 services.

1 Information We Collect

Live123 collects personal information from users through several channels to ensure a safe, seamless, and personalised gaming experience. The types of information we collect are as follows:

Data Categories Data Examples Primary Purpose
Personal Identity Full name, date of birth, identity card number KYC verification & account eligibility
Contact Information Email address, phone number, residential address Communication & customer support
Financial Data Bank account details, deposit & withdrawal records Payment processing & AML compliance
Technical Data IP address, device type, web browser, location Platform security & fraud prevention
Usage Data Betting history, games played, login timestamps Service improvement & responsible gaming

We only collect information that is strictly necessary for the stated purposes. live123 will not collect sensitive information unrelated to platform operations.


2 How We Use Your Information

Collected information is used exclusively for the operation and improvement of live123 services, including:

  • Processing account registrations and verifying user identity through the established KYC process.
  • Handling deposits, withdrawals, and all financial transactions securely and efficiently.
  • Sending important notifications related to your account, transactions, and platform policy updates.
  • Personalising the gaming experience based on user habits and preferences.
  • Detecting and preventing fraudulent activity, money laundering, and other security threats.
  • Complying with applicable legal and regulatory requirements, including reporting to relevant authorities when required.
  • Improving platform performance, fixing technical bugs, and developing better new features for users.

Live123 will not use your personal information for any third-party marketing purposes without your explicit prior consent.


3 Sharing Information with Third Parties

Live123 takes seriously its responsibility not to disclose your personal information without due cause. However, in certain situations, sharing information with trusted third parties may be necessary:

  • Payment Providers: Required financial information is shared with licensed payment processors solely to facilitate secure deposits and withdrawals.
  • Game Providers: Minimum technical data is shared with game provider partners to ensure smooth platform integration.
  • Legal Authorities: live123 will disclose information to the relevant authorities when required by law, court order, or official investigation.
  • Technical Service Providers: Cloud infrastructure and cybersecurity providers involved in platform operations are bound by strict confidentiality agreements.

All third parties involved are required to meet data protection standards equally stringent or higher than those practised by live123.


4 Data Security and Encryption

Protecting your data is live123's top commitment. Our platform employs a multi-layered security framework to keep your information safe at all times:

  • High-level data encryption using 256-bit SSL/TLS protocols for all communications between your device and our servers.
  • Databases storing personal and financial information are protected by enterprise-grade firewalls and intrusion detection systems.
  • Access to sensitive user information is restricted to staff who need it to carry out their official duties.
  • Regular security audits are conducted by independent experts to identify and address any system vulnerabilities.
  • All user passwords are stored in hashed form that cannot be read directly by anyone, including live123's internal staff.

While we take all reasonable steps to protect your data, no security system in the world can be guaranteed 100% perfect. Should any security incident involving your data occur, live123 will notify you in a timely manner as required by law.


5 Cookies and Tracking Technologies

Live123 uses cookies and similar tracking technologies to enhance the user experience on our platform. The types of cookies used include:

  • Essential Cookies: Required for core platform operations such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users interact with the platform to help us improve the overall experience.
  • Functional Cookies: Saving user preferences such as language, display settings, and game choices to streamline your experience on future visits.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform.


6 Data Storage and Deletion

Live123 only retains your personal information for as long as necessary for the stated purposes or as required by law:

  • Active account data is retained for as long as your account remains active and for a defined period after account closure to meet audit and legal requirements.
  • Financial transaction records are retained for a minimum of seven years in accordance with applicable financial compliance requirements.
  • Technical data such as server logs is typically retained for 12 months before being automatically deleted.

Once the retention period expires or upon your request (subject to legal requirements), your data will be securely deleted or de-identified in a way that prevents re-identification.


7 Cross-Border Data Transfer

In the course of its operations, live123 may process or store user data on servers located outside Malaysia. Any such data transfer is only carried out to countries or entities with an equivalent or higher level of data protection. We ensure that all cross-border data transfers are covered by appropriate data transfer agreements and comply with relevant legal requirements.


8 Changes to This Privacy Policy

Live123 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or technological developments. Users will be notified of any significant changes via their registered email or an in-platform notification at least seven days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the latest version of this policy.

You Are in Control of Your Data

Live123 fully respects your right to privacy. The following are the rights you hold as a user of our platform.

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you can update it directly through your account settings or by contacting our support team.

Right to Erasure

You may request deletion of your personal data, subject to any applicable legal retention requirements.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances, such as while a dispute over data accuracy is being reviewed.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider if needed.

Right to Object

You may object to the processing of your data for direct marketing or profiling purposes at any time without providing a reason.

Privacy Is More Than a Promise

We implement data protection practices that you can see and experience firsthand while using the platform.

End-to-End Encryption

All data transmitted between your device and live123's servers is protected by 256-bit SSL encryption. No third party can intercept or read your information in transit.

Secure KYC Verification

Identity documents submitted during the KYC process are stored in a fully secured environment and are only accessible by our licensed compliance team.

No Data Sales

Live123 has never sold and will never sell user personal information to advertisers or third-party data brokers. Your data belongs to you — not us.

24/7 Threat Monitoring

Our security systems operate around the clock to detect suspicious activity, intrusion attempts, and any anomalies that could compromise user data.

Full Regulatory Compliance

The live123 Privacy Policy is designed to comply with relevant data protection requirements. Regular audits are conducted to ensure ongoing compliance with current standards.

Full Transparency

We have nothing to hide. Every purpose for collecting data is clearly stated, and you will always know how your information is used on the live123 platform.

Join a Platform That Respects Your Privacy

Now that you understand how live123 protects your data, you can play with greater peace of mind. Register an account today and enjoy a safe, premium gaming experience.

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